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Privacy Policy (EU)

This Privacy Policy was last updated on 06.02.2025 and applies to citizens and lawful permanent residents of the European Economic Area and Switzerland.

This Privacy Policy explains what we do with the information we receive about you through https://freespiritdrink.com:n. We encourage you to read this statement carefully. In our processing, we comply with the requirements of data protection legislation. This means, among other things, that:

  • clearly state the purposes for which we process personal data. We do this through this Privacy Policy;
  • we aim to limit our collection of personal data to that which is necessary for legitimate purposes;
  • we will first ask for your explicit consent to process your personal data in cases that require your consent;
  • we will take appropriate security measures to protect your personal data and we will also require parties who process personal data on our behalf to do the same;
  • we respect your right to access, rectify or delete your personal data at your request.

If you have any questions or would like to know exactly what information we hold about you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes related to our business, which may include: (click to expand)

1.1 Contact - By telephone, post, email and/or online forms

For this purpose, we use the following information:

  • First name and surname
  • Home or other physical address, including street name and city name
  • E-mail address
  • Phone number
  • Internet activity data, including, but not limited to, browsing history, search history and information about consumer interaction with an Internet site, application or advertisement.
  • Geographical location information
  • Social media accounts

We may process this information:

After giving your consent.

Retention period

We will keep this information for the following months after the end of the service: 12

1.2 Newsletters

For this purpose, we use the following information:

  • E-mail address

We may process this information:

After giving your consent.

Retention period

At the end of the service, we will keep this information for the following period: 12 months.

1.3 Support services or products that the customer wants to buy or has bought

For this purpose, we use the following information:

  • First name and surname
  • Home or other physical address, including street name and city name
  • E-mail address
  • Phone number
  • Social media accounts

We may process this information:

After giving your consent.

Retention period

We will keep this information for the following months after the end of the service: 12

1.4 In order to comply with legal obligations.

For this purpose, we use the following information:

  • First name and surname
  • Account name or alias
  • Home or other physical address, including street name and city name
  • E-mail address
  • Phone number
  • Social media accounts

We may process this information:

After giving your consent.

Retention period

We will keep this information for the following months after the end of the service: 12

1.5 Collecting and analysing statistics to improve the website.

For this purpose, we use the following information:

  • IP address
  • Internet activity data, including, but not limited to, browsing history, search history and information about consumer interaction with an Internet site, application or advertisement.
  • Geographical location information

We may process this information:

After giving your consent.

Retention period

We will keep this information for the following months after the end of the service: 12

1.6 Be able to offer personalised products and services

For this purpose, we use the following information:

  • First name and surname
  • Account name or alias
  • Home or other physical address, including street name and city name
  • E-mail address
  • Phone number
  • IP address
  • Internet activity data, including, but not limited to, browsing history, search history and information about consumer interaction with an Internet site, application or advertisement.
  • Geographical location information
  • Birthday
  • Social media accounts

We may process this information:

After giving your consent.

Retention period

We will keep this information for the following months after the end of the service: 12

1.7 Deliveries

For this purpose, we use the following information:

  • First name and surname
  • Home or other physical address, including street name and city name
  • E-mail address
  • Phone number
  • IP address
  • Internet activity data, including, but not limited to, browsing history, search history and information about consumer interaction with an Internet site, application or advertisement.
  • Geographical location information
  • Social media accounts

We may process this information:

After giving your consent.

Retention period

We will keep this information for the following months after the end of the service: 12

2. Sharing with other parties

We will only share or disclose this information to processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please see our Cookie Policy. 

4. Disclosure practices

We will disclose personal information if we are required to do so by law or court order, in response to a law enforcement authority, to the extent permitted by other provisions of law, to provide information or to investigate a matter of public security.

If our website or organisation is taken over, sold or involved in a merger or acquisition, your information may be disclosed to our advisers and potential buyers and will be passed on to the new owners.

We have a data processing agreement with Google.

5. Safety and security

We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorised access to personal data. This ensures that only the necessary people have access to your information, that access is protected and that our security measures are regularly reviewed.

6. Third party websites

This Privacy Policy does not apply to third party websites linked to our website. We cannot guarantee that these third parties will process your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.

7. Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. It is recommended that you review this Privacy Policy regularly so that you are aware of any changes. In addition, we will actively inform you where possible.

8. Use and editing of your data

If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what happens to it and how long it is kept.
  • Right of access: you have the right to access your data that we know about you.
  • Right to rectification: you have the right to have your personal data completed, rectified, erased or blocked at any time.
  • If you give us your consent to process your data, you have the right to withdraw your consent and request the deletion of your personal data.
  • The right to transfer your data: You have the right to request all your personal data from the controller and to transfer it in its entirety to another controller.
  • Right to object: you can object to the processing of your data. We will comply with this unless there is a legitimate ground for the processing.

Always remember to clearly state who you are so that we can be sure not to edit or delete the wrong person's information.

9. Submitting a complaint

If you are not satisfied with the way we handle (complain about) your personal data, you have the right to lodge a complaint with a data protection authority.

10. Contact information

Free Spirit Drinks Oy
Fabianinkatu 31
00100 Helsinki
Finland
Finland
Website: https: //freespiritdrink.com
Email: contact@ex.comfreespiritdrink.com

11. Requests for information

We also offer you the possibility to use our data request form for the most commonly made requests.

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